Sandals Resorts Frequently Asked Questions - Complete Guide to Sandals Resorts and Beaches Resorts

Sandals Resorts Frequently Asked Questions - Complete Guide to Sandals Resorts and Beaches Resorts

sandals resorts free upgrade
Complete Guide to Sandals Resorts
For Expert Help Call:
Go to content

Sandals Resorts Frequently Asked Questions

How to get a Free Upgrade at Sandals is one of the most searched term on the internet.  

What’s included at Sandals Resorts?
Just about everything is included at Sandals:  All meals, drinks, (including beer , liquor, & wine), and snacks (food is available 24 hours).   Water sports including scuba diving, waterskiing (at select resorts), kayaks, paddle boards, wind surfing, Hobi Kat sailing. Entertainment. Land sports like beach and pool volleyball, bocce ball, croquet, horseshoes, etc. All taxes, tips and round trip airport transfers (see Private Transfer page) are included. And more....

at Sandals Resorts

Sandals makes it a point to have lobser on the menu during months when lobster is permitted.
Here are dates you WILL NOT find lobster at any Sandals  Resort or anywhere on the island:

JAMAICA:  April 1 to July 31
ANTIGUA:  May 1- June 30
ST. LUCIA: March 1- August 2
BAHAMAS: April 1- July 31
GRENADA: May 1 – August 31
BARBADOS:  no closures- Lobster All Year- Yea!!
TURKS & CAICOS: April 1-August 31

Lobster at Sandals Resorts
If dining on unlimited lobster is one of your favorite things, then be sure to travel to Sandals Resorts when lobster is in season or you will be disappointed!

Are Sandals Resorts adults only?
Sandals is couples only. The only bed arrangements are one King size bed. All rates are per couple, so no single or triple rates. If you are with group you can request a single rate, usually a 25% discount for only one person in a room. “Couple” can be can be any two persons .

Beer is included at all Sandals Resorts.
You will find different brands of beer depending on the resort and island.

Unlimited liquor is included at Sandals Resorts.

This inlcudes top shelf brands.

How does tipping work at Sandals Resorts?  
Team members are not allowed to accept tips and can lose their job if they do.  (Butlers excepted).
Tips are included.

Do the Sandals Resorts specials really end when that clock runs out?
The clock you see on the Sandals website does run out. Often it just restarts and the specials and discounts stay the same and new clock starts ticking down. But, and a big but, the specials and discounts do change from time to time. This can cost you thousands of dollars if you wait, especially if a 65% discount changes to 55% of 50%. It is too complicated to go into here, but a full explanation of how sandals pricing and percentage discounts work is included in our Free Sandals Insider Report. Click here to download your free copy.

65% Off

Here is how it works:
Sandals has a “rack” or regular rate for every room. There is a 2 night minimum stay at most Sandals. If you go to and get a quote for a two night stay in a higher level suite say you will most likely see a comment like:

If the “rack rate” is $2800 per night, you will pay $5600 dollars for those two nights.

But look at the same room for 7 nights.
You will probably see comments like:
Original Price: US$19,600 Book today and save US$14,945

Rates include the following promotion(s):

• 65% OFF
• $1000 Instant Booking Bonus

You will be hard pressed to figure out how Sandals came up with the rate you see. Here is how it is done:
First, take the original non-discounted rate of $19,600
Figure 65% or $12,740. Subtract it from $19,600 to get $6860
You can divide $6860 by 7 nights to find the nightly rate of $980. That is your Free Night value. Subtract that from the $6860 and your end up with $5880.
You can now take off all the other savings:
Less $190 Bonus Savings, the $25 Online Booking Special, and the $1000 Instant Booking Bonus Equals $4665 – The amount you pay.

Note: If discount changes for 65% to 50% rate you pay goes up $2940!
Back to content