Your are greeted by your butler the minute you arrive at Sandals.
He whisks you away to your room, passing several less fortunate couples who are stuck in the
lobby waiting to check in. The first thing you do when you get to your room is go through the French doors and step out
on your private balcony. Your breath is taken away by the deep turquoise Caribbean. The crystal
clear water looks close enough to dive into from where you stand. All your concern about whether a
beachfront room was the right choice evaporates instantly.
Within minutes your check-in is complete and you head out to explore your new
home. As you walk by the lobby you see the same couples you passed earlier still checking in. You think to
yourself, "Boy, I'm sure glad we got the VIP check-in!"
Later, you head back to your room after a day of fun in the sun. As soon as you walk in you
know something is going on. The shades are drawn to darken the room. You follow a pathway marked by candles
leading you from your living room throughyour bedroom finally
ending in your spacious bathroom. Your Jacuzzi tub is illuminated by even more candles. You are instantly
relaxed by the aroma from the scented bath your butler has surprised you with. As your eyes grow accustomed to
the dim light you see the ice bucket accompanied by two chilled glasses and a bottle of champagne. Rose petals
and flowers are suspended in the bath bubbles. A plate of handmade candies and chocolate covered strawberries
complete the scene. And then you realize this is only your first day!
Sandals introduced "Butler Suites" a few years ago. Butler Suites have the best
beachfront and oceanview locations at Sandals Resorts. Depending on the suite, amenities include Jacuzzi tubs,
large walk-in showers, separate living and bedrooms, private plunge pools, private entrance to "river pools",
refrigerator and bar fully stocked with your preferences, and many more upgrades.
On top of all the amenities you will have your own team of professional butlers at
your service. They will meet you in the drive and take you directly to your suite for a very private check-in. (No
lobby or front desk for butler guests). From that point on anything you need or want is a phone call away. Your
butler can reserve you the best beach and pool chairs and provide a stocked cooler. They can draw scented bathes
and serve you dinner (or breakfast or lunch) in your suite. They can unpack, launder, and iron your clothes then
pack you back up when it is time to leave. They can reserve you the best tables at the restaurants. If there is a
wait list for dinner they can take you to the front of the line. They can arrange your tours, spa appointments and
other activities.
This program is now been fine tuned to the point where the "Sandals Butler" level
rooms have become the best value. Simply put, you get the most for your money when you are in a Sandals Resort
Butler suite. We are now booking almost 50% of our clients in Butler level suites. Even though the cost and
expectations are higher, guest satisfaction is the highest we have seen in 15
years!